Privacy Policy for S5 Security Services
Effective Date: 14.11.2024
Last Updated: 30.01.2024

At S5 Security Services ("we," "our," "us"), we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website (www.s5securityservices.com) or engage with our services.

1. Information We Collect

We may collect and process the following types of personal data:

1.1 Personal Information

  • Name, email address, phone number, and other contact details provided through our website or services.

  • Information related to job applications, including CVs and identification documents.

  • Any information provided voluntarily when communicating with us.

1.2 Technical Information

  • IP address, browser type, operating system, and device information.

  • Cookies and tracking technologies used to improve user experience.

1.3 Usage Data

  • Information about how you interact with our website, including pages visited, visit duration, and navigation patterns.

2. Legal Basis for Processing Personal Data

We process personal data in accordance with UK GDPR based on the following legal bases:

  • Contractual Necessity – When data is required to provide our services.

  • Legitimate Interests – For business operations, security, and fraud prevention.

  • Legal Obligation – To comply with legal and regulatory requirements.

  • Consent – When you voluntarily provide personal data for specific purposes (e.g., marketing communications).

3. How We Use Your Information

We use your personal information for the following purposes:

  • To provide and manage our security services.

  • To communicate with you, respond to inquiries, and offer support.

  • To improve our website, services, and user experience.

  • To comply with legal obligations and respond to law enforcement requests.

  • To manage recruitment and employment applications.

4. Data Retention

We retain personal data only as long as necessary for the purposes outlined in this policy, or as required by law. The retention periods are:

  • Customer and client data: Retained for up to 6 years for legal and contractual purposes.

  • Job applications: Retained for 6 months if unsuccessful, unless requested otherwise.

  • Website usage data: Retained for up to 12 months for analytics purposes.

5. Sharing Your Information

We do not sell, trade, or rent personal information. However, we may share data with:

  • Service providers and partners assisting in business operations (e.g., IT services, payment processors).

  • Legal authorities when required to comply with regulations or legal requests.

All third-party providers are required to comply with GDPR and ensure adequate security measures.

6. Security of Your Information

We implement appropriate technical and organizational measures to safeguard personal data from unauthorized access, loss, or alteration. These include:

  • Data encryption and secure storage systems.

  • Access controls to limit data exposure to authorized personnel.

  • Regular security audits and updates to protect against threats.

7. Your Rights Under GDPR

Under UK GDPR, you have the following rights regarding your personal data:

  • Right to Access – Request a copy of your data.

  • Right to Rectification – Correct inaccurate or incomplete data.

  • Right to Erasure – Request deletion of your data (subject to legal exceptions).

  • Right to Restrict Processing – Request limited use of your data.

  • Right to Object – Opt-out of specific data processing activities.

  • Right to Data Portability – Request transfer of your data to another provider.

  • Right to Withdraw Consent – Withdraw previously given consent at any time.

To exercise these rights, contact us at: info@s5securityservices.com

8. Data Breaches and Reporting

In the event of a data breach, we will assess the risk and notify the Information Commissioner's Office (ICO) within 72 hours if required. Affected individuals will be informed when necessary.

9. Contact Information

If you have any questions about this Privacy Policy or your personal data rights, please contact us:

S5 Security Services
Email: info@s5securityservices.com
Website: www.s5securityservices.com

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.